Didn't find what you were looking for? Player Support Team June 20, 2018 10:19 Updated If there is something we forgot to explain, or something is not working as it should, you can submit a request to our Player Support. Related articles What can I do if the game does not load correctly? I am getting an error message: "User opted out of platform" Why should I connect to Facebook or ‘Sign in with Apple’? I lost Bird Coins / power-ups while connecting to an existing account, why? Where can I get power-ups? Comments 0 comments Article is closed for comments.