General

Playing on mobile

• Why did I lose my progress / Bird Coins / slingshots
• Why do I need to login twice to Facebook before I can send gifts to my friends?
• I did not get my purchased Bird Coins
• What are the minimum system requirements?
• I lost Bird Coins / power-ups while connecting to an existing account, why?

Playing on Facebook

• How can I access the fullscreen mode?
• What are the minimum system requirements?
• What can I do if the game does not load correctly?
• I am having problems with Bird Coin purchase. What can I do?

Other

• I am getting an error message: "User opted out of platform"
• Big updates on Facebook platform during the end of 2019
• How can I change my nickname and avatar?
• Didn't find what you were looking for?
• Why should I connect to Facebook or ‘Sign in with Apple’?
• Can I play on multiple devices with same progress?